+1 (847) 440-3683
800 S. Mclean Blvd. Suite B 60123

GET $25 OFF YOUR FIRST CLEANING!

Answers to Your Questions About Our Home Cleaning Services

At Gaily Maids, we understand that maintaining a clean home can be challenging with a busy lifestyle. That's why we're here to help! To ensure you have all the information you need about our home cleaning services, we've compiled answers to some of the most frequently asked questions from our clients.

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Are your cleaning products safe for my family and pets?

Yes, at Gaily Maids, we prioritize the health and safety of our clients. We use eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.

Do I need to be home during the cleaning?

You do not need to be home during the cleaning. Many of our clients provide us with access to their homes while they are away. However, if you prefer to be present, that's perfectly fine too.

How do you ensure the quality and reliability of your cleaners?

Our cleaners are thoroughly vetted through background checks and extensive training. We take pride in our team's professionalism, reliability, and attention to detail. Additionally, we regularly conduct quality checks and encourage client feedback to maintain our high standards.

What happens if I'm not satisfied with the service?

Your satisfaction is our top priority. If you are not completely satisfied with our service, please contact us within 24 hours, and we will make it right by addressing the issue promptly.

Do you offer customized cleaning plans?

Absolutely! We understand that every home is unique. We offer customized cleaning plans tailored to your specific needs and preferences. Just let us know your requirements, and we'll create a plan that works for you.

Do you offer packages?

We completely individualize our cleanings, so no specific packages are offered. We use a proven system to clean thoroughly, consistently, and efficiently. Please contact our office for more information.

Do you bring your own cleaning supplies, chemicals, and equipment?

Yes, we bring everything we need to clean your home. You don't have to provide any cleaning supplies. However, if you would like us to use any of your products for a particular area, please let the office know upon booking.

Do you clean homes just once, or do you have to clean long-term?

While most of our customers prefer a weekly cleaning on a regularly scheduled day, we also clean homes every other week or less frequently. Even special occasions.

If I sign up for long-term service, will the same person be in my home each time?

We make every effort to ensure that we keep the same team who serves your home cleans during each visit. If a member of the team changes, our office staff contacts you beforehand.

I'm interested in working for you. How do I apply?

Apply HERE

Still have some questions or concerns? Don't hesitate to give us a call at +1 (847) 440-3683 and we'll be sure to help you!

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+1 (847) 440-3683